Privacy Policy

Thank you for accessing the website of ONE MOMENT™. We respect your privacy and want to protect your personal information. We take your online safety seriously. To learn more, please read our Privacy Notice as below:

The information we collect

We believe it’s important for you to know what types of information we collect when you use our site. The information includes your Email, Name, Street Address, Post Code, City, Country, Telephone Number, Password and so on.

We collect this information in several different ways; to begin with, we use cookies that are needed to compile and aggregate non-personally identifiable information about the visitors to our website. Personally identifiable information consists of information that is unique to you, such as credit card number and bank account numbers. The information is unique to you.

The use of information

  • To personalize your experience. Your information helps us to better respond to your individual needs.
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
  • To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional business news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To administer a contest, promotion, survey or other site feature:
  • Registration and Ordering: During registration, you will be prompted to provide us your name, shipping and billing address, phone number, email address and credit card number. These types of personal information are used for billing purposes, to fulfil your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.
  • Email Addresses: You register for placing an order and receiving free promotional notices; we notify you when we receive a new brand, or new product style; to get there great offers, you simply sign up for our email newsletter. Your participation in a contest is completely voluntary, and you may choose whether to participate and disclose information to us.

Privacy Security

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. We use the latest in encryption technology, and all employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.

What kind of email do you send to the customer?

We send email content to our customers that may include following:

  • Order confirmation
  • Delivery notification
  • Promotion
  • Specials material

How do I unsubscribe?

If you no longer wish to receive our promotional communications, you may “opt-out” of receiving them by following the instructions included in each communication or by e-mailing the business at info@ONEMOMENT.com.au